Acceptance Terms/Cancellation Policy

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Acceptance Of Proposal

The above prices, specifications, and conditions are satisfactory and are hereby accepted. A Cut Above is authorized to do the work as specified. If an account becomes delinquent the client agrees to pay all attorney and collection fees related to the collection of the amount owed with interest. If client is dissatisfied with the work performed, it must notify A Cut Above of deficiencies, in writing within 3 days of invoice date. Failure to do so will appear as a waiver of any claims, complaints, and demands relating to the work performed. This quote is only good for 30 days. All payment options require a cc saved within our secure client portal for easy billing (excluding prepayments).

Agreement Auto Renewal

This agreement will auto-renew every 12 months but can be canceled at anytime by either party. A Cut Above reserves the right to review pricing annually and will inform customers of any changes in writing prior to their first auto-billing cycle. (unless otherwise noted).

Cancellation Policy

We don’t believe in cancellation fees/charges. You can cancel your landscaping services at any time, for any reason, by calling our office to pay for any services already rendered plus any discounts or additional services provided. If upon cancellation ACA owe’s a refund it will be issues via paper check/cc refund within 90 days of cancellation date.

Service Disclaimer

General Property Damage: A Cut Above (ACA) uses safety deflectors on our mowers to minimize the possibility of any debris from damaging you or your property. Additionally, ACA does their best to check for debris and other objects that may cause or be damaged before each service but we are not responsible for anything we missed or that was left in service areas. ACA is not responsible for any damage (personnel or property) from items (man-made or natural) that the customer did not remove from the service area prior to the beginning of any of our lawn/landscaping services. Customers agree it is their responsibility to ensure the service area is cleared of debris prior to ACA rendering service. These items include, but are not limited to; any object(s) exposed above ground whether partially or completely, hoses, toys, ornaments and exposed cable or wires, shallow landscape lighting cable, exposed irrigation systems, invisible dog fences, and exposed rocks and sticks.

As a courteously reminder, ACA sends every customer a Pre-Service Dispatch Notification providing our customers advanced notice of your service date. It is encouraged that at that time all customers check their property for loose items and that pets and children are a safe distance from the heavy equipment.

DISCLAIMER: A Cut Above strives to provide the quickest most accurate landscaping quotes anywhere in our industry. While other websites have extensive waiting periods before you can even get an idea of what your service will cost, we provide same day quotes. We accomplish this by using our proprietary software that takes all reasonable efforts in collecting, preparing and streamlining public information data to calculate the most accurate square footage of your property. Then, based on that information we develop the most competitive market price for our services. However, please be aware that due to the rapidly changing nature of property from landscaping additions, new flower beds/gardens, patios or other unforeseen events sometimes the square foot pricing may be inaccurate. If you feel that your quoted square footage does not accurately fit your property, call us immediately so we can correct your price. All final invoiced prices will be based on the most accurate information and will be adjusted up or down accordingly.

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